Facepalm! We all make mistakes, but what next? “Susie, can I please have the report from last week? I don’t see it in my inbox.” My heart sank. My boss was asking me for a sales report that I had to...
“Susie, the boss would like to see you.” My heart seized in my chest.   “This is it!” I thought to myself. I’m getting promoted! I was naive, ambitious, and a tad cocky when I started out in my career. I joined...

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